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Thank you for visiting and shopping at Henley Embroidery & Printing. Following are the terms and conditions that constitute our Shipping Policy.

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Domestic Shipping Policy

 

Shipment processing time

 

All orders are processed within 10-21 business days. Orders are not shipped on weekends or holidays.

 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

 

Shipping rates & delivery estimates

 

Shipping charges for your order will be calculated and displayed at checkout.

 

 

Shipment method

Estimated delivery time

Shipment cost

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InPost 

3-7 business days

From £4.60

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Royal Mail Tracked 48

2 business days

From £4.85

 

 

Delivery delays can occasionally occur.

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Henley Embroidery & Printing ships to addresses within the UK. We do not ship to PO Box Addresses.

 

Shipment confirmation & Order tracking

 

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number.

 

Customs, Duties and Taxes

 

Henley Embroidery & Printing is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

 

Henley Embroidery & Printing is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

 

Please save all packaging materials and damaged goods before filing a claim.

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International Shipping Policy

 

We currently do not ship outside the UK.

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Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.